AW Touchpoint 24.01.0

American Well – Freeware – Android iOS
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<p>Amwell Touchpoint is a healthcare solution that empowers providers to conduct telemedicine consultations from any mobile device, ensuring safety and convenience. </p>

<h2>For Patients:</h2>
<p>Say goodbye to the hassle of driving to the doctor's office or waiting rooms. With Amwell Touchpoint, you can easily connect with your medical providers, enhancing your recovery process.</p>
<ul>
<li>Your provider will send you a request to connect for a video consultation. Simply tap the invitation link to initiate your video call with the Touchpoint app. No login is required for users accessing this feature.</li>
</ul>

<h2>For Providers:</h2>
<p>Amwell Touchpoint app offers a range of features for providers using their health system login:</p>
<ul>
<li>Secure and HIPAA-compliant video consultations via Amwell Connect</li>
<li>Automated notifications for new assigned cases</li>
<li>Access to case details and patient's medical history</li>
</ul>

<p>The Amwell Touchpoint mobile app is part of our comprehensive telehealth suite, providing:</p>
<ul>
<li>Video calling capabilities, allowing both simple SMS/email guest invites for patients at home and control over video endpoints within the hospital</li>
<li>Streamlined coordination across multiple point-of-care locations and service lines with secure messaging and case workflow</li>
<li>Alerts and escalations automation</li>
<li>Integration with EHR and IT systems, minimizing workflow disruptions</li>
<li>Functioning as a video and phone dialer with Epic Haiku/Canto</li>
<li>Active monitoring of point-of-care devices</li>
</ul>

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